Showing posts with label AccessManager. Show all posts
Showing posts with label AccessManager. Show all posts

Tuesday, February 23, 2016

Troubleshoot DPM Service unable to start, unable to remove agents and 9xx-errors in the Event Viewer

Hi,
Quick post on one thing to check if you are expericening the following symtoms/issues on a DPM-server:
  • DPM AccessManager Service not starting 
  • DPM Accessmanager Service fails to start
  • DPM service not starting or having trouble restarting
  • Msdpm cannot be found
  • Unable to remove agents
  • Various 9xx errors in the event viewer

Resolution:
*** Important! Always create a backup of the DPM-database before doing any changes! ***
  1. Open SQL Management Studio on the dpm server and connect to the instance of your DPM sql engine
  2. Go to DPMDatabase (in my case: DPMDB_2012) > Tables > dbo.tbl_DLS_GlobalSetting
  3. Choose "Edit the top 200 rows" of that table and you will find a property called: DBRecovery
  4. The value should be 0, sometimes while doing dpmsyncs and other attempted repairs to dpm, this will be set to 1 and never change back to 0. 

I hope this will help someone with their troubleshooting!
//Markus